Sachbearbeiter Forderungsmanagement (m/w/d)
Core
Managing debtors and creditors via phone and written communication, processing claims with escalation handling, and coordinating with external law firms.
Role type
Accounts Receivable Manager
Builds
Debt collection processes and client accounts
Domain
Financial Services / Banking
Deliverable
client delivery
Required skills
Debt collection, phone communication, written communication, claim processing, escalation management, law firm coordination, negotiation, process improvement
Preferred skills
Standard software proficiency, willingness to learn, empathetic approach, solution-oriented mindset
Responsibilities
Contacting debtors and creditors, reviewing and processing claims, coordinating with external law firms, making independent decisions within mandate, contributing to process improvements