Service-Mitarbeiter Bank (m/w/d)
Core
Provide customer service, sell standardized product bundles, and process payments for all customer segments at bank branches.
Role type
Frontline bank service representative
Builds
Standardized banking product bundles and payment processing services
Domain
Banking and Financial Services
Deliverable
product features
Required skills
Commercial training in banking/finance/insurance, customer service experience, sales aptitude, communication skills, team collaboration
Preferred skills
Experience in customer care, strong service orientation, ability to travel within a 10km radius
Responsibilities
Process payments for all customer segments, sell standardized product bundles, relay sales impulses from point of sale to customer advisors, schedule appointments, apply campaign-specific information to increase self-service usage
Seniority
Entry-level