Kundenberater (w/m/d)
Hybrid
Core
Professional customer advisor handling inquiries, correspondence, and sales for an existing and new customer base.
Role type
Customer Advisor
Builds
Long-term customer relationships and sales
Domain
Customer Service / Sales
Deliverable
client delivery
Required skills
Customer relationship management, Sales, Complaint handling, Conflict resolution, Data entry, Needs analysis
Preferred skills
MS Office, SAP
Responsibilities
Maintain master data, Serve as first point of contact for inquiries, Written and telephone correspondence with customers, Customer care and consultation, Customer acquisition, Needs and potential analysis, Build and maintain long-term customer relationships, Handle customer complaints and conflict resolution