Disponent (m/w/d) Road Direct International
Core
Coordinate and manage international transport orders from order entry to successful delivery, ensuring high service quality and meeting delivery deadlines.
Role type
International Transport Dispatcher
Builds
End-to-end international transport solutions for customers
Domain
Logistics / International Freight
Required skills
Order management, Customer service, Logistics coordination, Process analysis, Escalation handling, Data analysis, MS Office proficiency, Stakeholder communication
Responsibilities
Coordinate international transport orders from order entry to delivery, Monitor shipment progress and ensure on-time delivery, Act as central contact person for customers, Collaborate with international partners and carriers, Handle special and escalation cases independently, Analyze processes and propose improvements for quality and efficiency