Quereinsteiger (m/w/d) für Kundenbetreuung in der Finanzbranche - hybrides Arbeiten (Remote & Präsen
Core
Support customer advisors with administrative tasks and provide professional advice and care for customers in financial matters.
Role type
Customer service representative (financial services)
Builds
Customer support and administrative assistance for a bank's Financial Services division
Domain
Banking / Financial Services
Deliverable
client delivery
Required skills
Communication, customer service, financial knowledge, digital tools proficiency, process optimization, quality management, cross-departmental coordination
Responsibilities
Support customer advisors with administrative tasks, Provide professional advice and care for customers in financial matters, Identify customer needs and refer to specialized colleagues, Use digital tools for customer consultation, Process optimization and quality management, Collaborate and coordinate with other departments