Quereinsteiger (m/w/d) im (Banken-) Kundenservice in der Finanzbranche
Core
Customer advisor supporting clients with comprehensive financial advice and administrative tasks within the banking and insurance sector.
Role type
Customer Service Representative (Banking/Insurance)
Builds
Client support services and financial advisory assistance
Domain
Banking and Insurance
Deliverable
client delivery
Required skills
Customer contact, Teamwork, Administrative support, Digital application usage, Product optimization, Cross-department collaboration
Preferred skills
Prior experience in a related field, Willingness to learn, Service orientation, Flexibility, Openness to digital tools
Responsibilities
Administrative support for customer advisors, Consulting and caring for customers in all financial matters, Identifying consulting needs and referring to experts, Active use of digital applications to support customer consulting, Optimizing and developing products and processes, Collaboration and coordination with other departments