Vertriebsmitarbeiter Innendienst (m/w/d)
Core
Supporting the sales team in managing existing customer relationships, preparing and tracking individual customer offers, and organizing sales-related customer activities.
Role type
Sales Operations Specialist (Innendienst)
Builds
Customer offers, sales activity plans, and market analysis reports
Domain
B2B Sales / Customer Service
Deliverable
product features
Required skills
Customer relationship management, offer preparation, data analysis, market research, administrative coordination, MS Office proficiency
Preferred skills
Experience in sales support or customer service, structured and independent work style, strong communication skills
Responsibilities
Supporting the sales team in managing existing customer relationships, Creating, coordinating, and following up on individual customer offers, Planning and organizing sales-related customer activities, Processing incoming customer inquiries and ensuring professional communication, Maintaining, updating, and analyzing sales-related data and KPIs, Conducting market and competitor analysis to identify new potentials, Close collaboration with internal departments for optimal order processing, Administrative support of the outside sales team in daily operations