Support Specialist (m/w/d)
Core
Analyze operational KPIs to drive improvements in safety, quality, costs, and delivery performance for a Last-Mile network.
Role type
Senior Operations/Process Improvement Specialist
Builds
Scalable processes and best practices for Last-Mile network expansion
Domain
Logistics, Transport, E-Commerce, Supply Chain
Required skills
Operational KPI analysis, Process automation, Stakeholder management, Change management, Data analysis, Project management
Preferred skills
Digitalization of operational processes, Last-Mile network experience
Technologies
Data analysis tools, Process optimization methods
Responsibilities
Analyze operational KPIs and derive improvement measures, Identify and implement automation and standardization potentials, Lead cross-site improvement projects, Develop scalable processes for network expansion, Present data-driven recommendations to decision-makers
Seniority
Senior, hands-on IC
