Kundenberater:in Key Account (w/m/d)
Core
Managing a fixed portfolio of ~300 complex industrial/commercial clients (e.g., factories, swimming pools) with non-standard billing, calculating wastewater volumes, and correcting invoices.
Role type
Senior Key Account Manager (Water Utilities)
Builds
Accurate billing and technical solutions for large industrial and commercial water/sewage customers
Domain
Water and wastewater utilities
Deliverable
client delivery
Required skills
Engineering degree in Water Resources/Waste Management/Process Engineering, technical knowledge of water treatment and wastewater plants, business metrics and controlling, complex client communication, network building
Preferred skills
Experience with industrial process technologies, mobility for on-site inspections
Technologies
Water treatment plants, wastewater treatment plants, process technologies
Responsibilities
Managing a fixed client portfolio of ~300 large industrial/commercial customers, calculating annual wastewater volumes not entering the sewerage system, conducting commercial corrections of billing, performing on-site inspections, analyzing process technologies of industrial customers
Seniority
Senior, hands-on IC