Supervisor Installation CSC-EMEA (m/w/d)
Core
Conduct regular customer visits, perform on-site inspections of GP machines, and provide intensive product consultation and audits.
Role type
Field service supervisor
Builds
Customer satisfaction and machine uptime for industrial processing equipment
Domain
Industrial machinery / Process engineering
Deliverable
client delivery
Required skills
Industrial mechanic training, Technician or Master qualification, Mechanical engineering degree, English fluency, MS Office proficiency, Travel planning, Report writing, Complaint handling, Audit execution
Preferred skills
Additional languages, TES operations experience
Responsibilities
Plan and execute customer visits, inspect GP machines on-site, consult customers on product benefits, write detailed visit reports, forward complaints and requests to specialists, conduct customer audits, handle TES deployments when needed