Technischer Kundenberater (m/w/d) CAD-Software
Core
Provide technical support and training for customers using CAD software for overhead line planning.
Role type
Technical Customer Support Specialist (CAD Software)
Builds
Overhead line planning solutions for the public sector and railway infrastructure
Domain
Civil Engineering / Railway Infrastructure / CAD Software
Deliverable
client delivery
Required skills
CAD/BIM software knowledge, overhead line planning experience, analytical problem-solving, training delivery, requirement analysis
Preferred skills
Engineering degree (Civil/Electrical/Traffic/Railway), fluent German, English proficiency, travel readiness (15%)
Responsibilities
Provide technical support for CAD software in overhead line planning, act as interface between customers and development team, conduct training sessions, analyze and resolve customer issues, gather and forward software requirements