(Senior) Service Manager Netzwerk DMZ (m/w/d)
Core
Managing network transitions as customer solutions, planning and realizing customer requirements for existing and new functions and extensions within the German Armed Forces IT infrastructure.
Role type
Senior Service Manager (Network DMZ)
Builds
IT infrastructure solutions and network transition services for the German Armed Forces
Domain
Public sector / Defense / Network Engineering
Required skills
Requirements management, System calculation, Project management, Network transition expertise, Process modeling, IT security knowledge, Contract negotiation, Service level agreement management, Concept development, Stakeholder coordination
Preferred skills
PMI, IPMA, Prince2, ITIL certifications, Cloud computing, Mobile computing, Enterprise network transitions
Technologies
Cloud Computing, Mobile Computing, Enterprise Network Transitions
Responsibilities
Consult and coordinate the introduction of new technologies and migrations, Support the Service Owner in creating performance descriptions and project calculations, Act as the contact person for service partners and suppliers, Clarify and specify service requirements, Steer measures to ensure IT service quality and customer satisfaction, Initiate and coordinate the update and creation of concepts (e.g., IT Security)
Seniority
Senior, hands-on IC