Abteilungsleiter Qualitätsmanagement (m/w/d)
Core
Leading the transformation of Quality Management from reactive assurance to a proactive, data-driven, and controlling function for a portfolio of coffee machines and water dispensers.
Role type
Department Head (Quality Management)
Builds
Quality governance, KPI-based control systems, and supplier quality strategies for a B2B hardware portfolio.
Domain
B2B Hardware / Coffee Machines & Water Dispensers
Required skills
Strategic leadership, Quality Management (QM), 8D problem solving, 5-Why analysis, Data-driven decision making, KPI management, Supplier quality management, Cross-functional collaboration, Change management
Preferred skills
Italian language skills
Technologies
8D, 5-Why, KPI dashboards
Responsibilities
Lead the transformation to a proactive, data-driven quality function; Manage organizational processes and structures for quality; Oversee quality, device performance, and failure rates for the field portfolio; Drive structured root cause analysis and improvement measures; Contribute to portfolio decisions and new device projects; Develop supplier quality governance based on performance metrics; Establish KPI-based quality governance including a quality board.
Seniority
Senior, Management
