Anwendersupport für eine Lohnsoftware (m/w/d) - 80% remote möglich
Hybrid
Core
Providing written and telephone support for a cloud-based payroll software application to customers.
Role type
Support specialist for payroll software
Builds
Cloud-based payroll software solutions
Domain
Finance / Payroll
Deliverable
client delivery
Required skills
Payroll processing, Salary statement generation, Construction payroll, German (fluent), English (basic)
Preferred skills
Experience at a tax advisor or payroll service provider
Responsibilities
Answering customer inquiries via email and phone, Optimizing internal support processes, Collaborating with product management to implement user requests, Documenting support cases for product development