SAP CS Senior Berater (m/w/d) / Remote
Core
Senior consultant leading SAP S/4HANA projects with a focus on SAP CS (Customer Service) and S/4HANA Service (Field Service Management), covering the full project lifecycle from analysis to Go-Live.
Role type
Senior SAP Managing Consultant (CS & FSM)
Builds
SAP S/4HANA implementations and optimizations for Customer Service and Field Service Management
Domain
Enterprise Resource Planning (SAP) / Service Management
Required skills
SAP CS expertise, S/4HANA Service (FSM) expertise, Project leadership, Business process analysis, Concept creation, Customizing, Workshop leadership, Mentoring
Preferred skills
Presales support, Greenfield/Bluefield/Brownfield approach experience
Technologies
SAP S/4HANA, SAP CS, SAP FSM
Responsibilities
Lead SAP CS and S/4HANA Service projects through all phases (Value, Readiness, Fit-Gap, Customizing, Test, Go-Live, Hypercare), Analyze and optimize customer service and field service business processes, Create technical specifications and customizing, Conduct SAP workshops and user training, Act as a mentor for trainees and coach other consultants, Support presales activities
Seniority
Senior, hands-on IC with mentorship responsibilities