Support Engineer (m/w/d) in Direktvermittlung
Core
Provide technical support for intralogistics automation systems, resolving customer issues and ensuring rapid resumption of production processes.
Role type
System Support Engineer
Builds
Custom automation solutions for material flow, including modular robot solutions and fully automated storage and picking systems.
Domain
Industrial automation / Intralogistics
Deliverable
client delivery
Required skills
Linux OS (Redhat/CentOS), Database programming, Java programming, Electrical troubleshooting, Mechanical troubleshooting, Customer communication, Problem-solving
Preferred skills
Progress/Oracle, Bosch Rexroth drives/PLC, Siemens S7 Tiaportal, Allen Bradley Logix
Responsibilities
Answer customer emails and open/close support tickets, Find permanent solutions for customer problems and report recurring product errors, Contact specialists to facilitate resolution of ongoing cases, Visit customers and participate in customer projects
Seniority
Mid-level (4-5 years experience)
