Callcenteragent (m/w/d)
Remote
Core
You act as the voice for donation organizations, contacting donors to thank them, answer questions, and advise on effective, cost-reduced, and predictable donation methods.
Role type
Customer service representative (outbound)
Builds
Donor communication and retention for non-profit donation organizations
Domain
Non-profit / Donation services
Deliverable
client delivery
Required skills
Outbound calling, customer communication, computer literacy, sales orientation
Responsibilities
Contacting donors to thank them and inform about current projects, answering donor questions, advising on effective and cost-reduced donation methods
Seniority
Entry-level, individual contributor