Serviceberater Kundenbetreuung (m/w/d)
Hybrid
Core
Customer-facing advisor in a service branch who consults visitors, creates tailored product offers, and resolves complaints to ensure high customer satisfaction.
Role type
Customer service advisor (insurance/financial services)
Builds
Tailored product offers and solutions for individual customers
Domain
Insurance and financial services
Deliverable
product features
Required skills
Customer consultation, offer creation, complaint handling, data management, MS Office
Preferred skills
Training in insurance/finance, prior customer service experience, secure appearance, communication strength, service orientation, teamwork, reliability, independent work