Kundenberater Versicherungen & Vertragsservice (m/w/d)
Hybrid
Core
Providing competent insurance advice and contract services to existing customers via phone, developing individual solutions, and coordinating field service appointments.
Role type
Customer service advisor (insurance & contract services)
Builds
Individual insurance offers and customer service solutions
Domain
Insurance & Financial Services
Deliverable
client delivery
Required skills
Insurance expertise, customer consultation, MS Office, contract management, appointment coordination
Preferred skills
Structured work style, reliable, friendly communication
Responsibilities
Handle incoming customer inquiries independently, identify cross-selling and upselling opportunities, create tailored offers, coordinate field service appointments, maintain customer and contract data