Business Analyst
Core
Senior-level business operations and strategy support through financial analysis, performance governance, data management, visualization, AI-enabled insights, and workflow automation.
Role type
Senior IC Business Analyst (Operations & Strategy)
Builds
Operational KPIs, scorecards, action plans, strategic operating plans, financial forecasts, dashboards, and automated workflows.
Domain
IT Services / Professional Services Operations / Finance
Deliverable
dashboards & analysis
Required skills
Financial analysis, Business operations governance, Strategic planning, Data management, Advanced Excel, Power BI, AI and automation tools, Root-cause analysis, Vendor management
Preferred skills
PMP, PRINCE2, Lean Six Sigma, Cross-cultural team leadership
Technologies
Microsoft Excel, Power BI, Power Query, Power Automate, Microsoft Copilot
Responsibilities
Lead recurring business operations, governance processes, and management reporting; Support development and execution of business strategy by translating priorities into measurable operating plans; Analyze revenue, cost, margin, and operational performance to identify optimization opportunities; Manage, reconcile, and analyze large operational and financial datasets; Identify and implement practical AI and automation use cases to improve reporting and productivity; Support third-party and vendor governance and performance monitoring.
Seniority
Senior, hands-on IC
