Critical Account ACE Engineer
Core
Senior technical resource for critical enterprise customers, identifying design flaws, troubleshooting hardware/software defects, and acting as a trusted advisor for complex networking environments.
Role type
Senior IC enterprise networking engineer (critical account)
Builds
Enterprise network designs, security solutions, and WAN/Data Center implementations for critical accounts
Domain
Enterprise networking, security, and data center infrastructure
Required skills
Enterprise network design, 802.11 wireless protocols, security solutions (IPSec, SSL/TLS, PKI), WAN/Data Center design, routing protocols (IGRP, EGRP), Spine/Leaf topologies, virtualization, engineering design tools
Preferred skills
Vendor/industry certifications, ability to learn new skillsets outside comfort zone
Technologies
802.11b/g/a/n/ac/ax, IPSec, SSL/TLS, 802.1X, RADIUS, LDAP, DNS, DHCP, Spanning Tree, IGRP, EGRP, SSL VPN
Responsibilities
Consult on plans to correct sub-optimal designs and misconfigurations, troubleshoot issues and defects with engineering escalations teams, build strong customer relationships as a trusted advisor, collaborate with internal teams to increase knowledge and outcomes
Seniority
Senior, hands-on IC
