CareerPlan

Senior Customer Sustaining Manager

Sunnyvale, California, United States of AmericaFull-time$159k–$321k2026-10-14 → 2026-11-12
Hybrid

Core

Lead complex, cross-functional engineering programs for network infrastructure, cloud technologies, and data center modernization, bridging Engineering, Product, and strategic customers.

Role type

Senior Technical Program Manager (Networking / Data Center)

Builds

Network infrastructure, cloud networking solutions, and data center modernization initiatives

Domain

Networking, Cloud Infrastructure, Data Center

Required skills

Technical program management, network infrastructure knowledge, cloud technologies, data center fabrics, stakeholder management, risk management, root cause analysis, cross-functional leadership

Preferred skills

Large-scale transformation program leadership, network product development background, Agile methodologies, Jira/Confluence proficiency

Technologies

EVPN, VXLAN, routing, cloud networking, Jira, Confluence

Responsibilities

Lead end-to-end technical program execution including scope, milestones, and stakeholder reporting; Coordinate software development, testing, and release readiness; Manage technical escalations and root cause analysis; Partner with Engineering and Product to align customer requirements; Drive technical reviews and architecture discussions; Communicate program status to executive leadership

Seniority

Senior, hands-on IC