Support-Specialist / ATC-Specialist (m/w/d)
Core
Provide technical support and project implementation for airport and airspace simulation software used in air traffic control training.
Role type
Technical Support & Implementation Specialist
Builds
Airport and airspace data sets, simulation test procedures, and training materials
Domain
Aviation / Air Traffic Control / Simulation Software
Deliverable
client delivery
Required skills
IT troubleshooting, software testing, customer service, data creation, presentation skills
Preferred skills
Network configuration, Microsoft OS installation, international travel
Technologies
Microsoft Operating Systems, Ticketing Systems, Simulation Software
Responsibilities
Reproduce and analyze user problems to provide solutions, create and execute test cases and plans, support international customer projects including data creation and training, assist in product demonstrations and trade shows
Seniority
Mid-level, hands-on IC