Schifffahrtskauffrau/-mann / Speditionskauffrau/-mann für den Bereich Import Customer (m/w/d)
Core
Coordinating import customer service tasks including booking space, managing equipment returns, customs manifest submissions, and billing for detention/demurrage for incoming cargo via European ports.
Role type
Import Customer Service Specialist (Logistics/Shipping)
Builds
Import logistics solutions for OOCL customers
Domain
Maritime shipping and international logistics
Deliverable
client delivery
Required skills
Import logistics coordination, customs documentation handling, billing and invoicing, customer service communication, software proficiency
Preferred skills
Experience in shipping or forwarding, English language skills
Technologies
OOCL systems, customs software
Responsibilities
Coordinating space booking and equipment returns for incoming cargo, managing Change of Destination requests, submitting customs manifests, creating invoices for detention and demurrage, handling customer complaints, communicating with OOCL offices globally