CareerPlan

Business Process Manager - Six Sigma Black Belt

Heredia, Heredia, Costa RicaFull-time2026-10-26 → 2026-11-09

Core

Lead cross-functional initiatives using DMAIC and Six Sigma methodologies to drive operational excellence, quality, and cost reduction in engineering, supply chain, and customer success environments.

Role type

Senior Six Sigma Black Belt / Business Process Manager

Builds

Process improvements, quality frameworks, and sustainable operational changes

Domain

Technology industry, Supply Chain, Customer Success

Deliverable

production ML models

Required skills

Six Sigma Black Belt certification, Statistical analysis, Process improvement (DMAIC), Project management, Change management, Data analysis, Cross-functional leadership, Coaching/Mentoring

Preferred skills

Machine learning techniques, Python, PMP certification, Lean/Kaizen methodologies, Master's degree

Technologies

Minitab, SAS, Stata, R, Python

Responsibilities

Lead DMAIC projects to drive business value and operational excellence, Manage large cross-functional initiatives for quality and efficiency, Conduct postmortems for critical escalations, Analyze study findings to support decisions on quality and cost, Provide Six Sigma training to candidates, Coach and mentor resources on Six Sigma methodology

Seniority

Senior, hands-on IC