Linux Engineer
Core
Resolve customer issues via phone/email/remote sessions, lead incident/escalation/problem/change management, and perform patch/security administration for Linux environments.
Role type
Senior Linux Systems Engineer (Technical Support)
Builds
Operational stability and security compliance for customer Linux infrastructure
Domain
Enterprise IT Services / Linux Systems Administration
Deliverable
client delivery
Required skills
Linux administration (RHEL, SUSE, HP UX), incident management, root cause analysis, change management, patch management, cluster services, SAN technologies, networking troubleshooting
Preferred skills
CCNA, RHCE, Redhat Satellite, Disaster Recovery planning
Technologies
RHEL, SUSE Linux, HP UX, Redhat Satellite, HPE Service Guard, SAN, HP Servers Blade
Responsibilities
Resolve single and cross-technology incidents independently; Lead technical escalations and crisis support; Perform trend and root cause analysis; Prepare and implement change records with risk analysis; Apply patches and monitor security compliance; Maintain accurate CMDB entries
Seniority
Specialist, hands-on IC
