Morpheus Enterprise and Morpheus VM Essentials Support Engineer
Core
Provide technical support, root cause analysis, and architectural guidance for HPE Morpheus Enterprise and VM Essentials deployments across on-prem, hybrid, and cloud environments.
Role type
Senior Support Engineer (Virtualization & Cloud Orchestration)
Builds
HPE Morpheus Enterprise and VM Essentials platforms
Domain
Enterprise Datacenter, Virtualization, Cloud Orchestration
Deliverable
client delivery
Required skills
Virtualization internals, Cloud orchestration, Multi-tenant architecture, Root cause analysis, Cross-functional collaboration, Technical escalation management, Tool development, Mentoring
Preferred skills
Hypervisor internals, Large-scale datacenter design, Product roadmap influence, DevOps, Microservices
Technologies
Morpheus Enterprise, VM Essentials, Hypervisors, Cloud platforms
Responsibilities
Resolve highest-severity escalations and critical incidents, Diagnose issues in virtualization/compute/storage/networking/automation, Document solutions and best practices, Provide architectural guidance, Mentor support engineers, Influence product roadmap
Seniority
Senior, hands-on IC with leadership responsibilities