Consultant Gig #1010–SYD–Service Delivery Managers–3 Roles Available
Core
Service Delivery Manager responsible for end-to-end delivery of specific initiatives, managing dependencies, risks, and issues across multiple teams to ensure services are built and delivered to the customer.
Role type
Service Delivery Manager (Agile/Scrum)
Builds
Digital banking features, mobile app experiences, and SaaS-based solutions
Domain
Financial Services / Digital Banking
Deliverable
product features
Required skills
Requirements elicitation and prioritisation, Agile/Scrum facilitation, Risk and issue management, Stakeholder management, User story writing, Process improvement, Technical debt minimization, Jira and Confluence proficiency
Preferred skills
Digital banking domain expertise, Start-up or fintech environment experience, Mobile app development knowledge, SaaS delivery experience
Technologies
Jira, Confluence, MS Office
Responsibilities
Manage dependencies, risks, and issues within initiatives; Liaise between developers, service owners, and architects; Facilitate ceremonies (kick-offs, stand-ups, showcases); Define scope and requirements for effective delivery; Evaluate systems to assure stakeholder requirements are met; Plan and implement organization-wide risk management processes; Collaborate with technology delivery counterparts to align with architecture principles.
Seniority
Mid-level, hands-on IC