Teamleiter Betriebsbüro (m/w/d)
Core
Oversee and assist with general administrative tasks of the operations office including order preparation, repair intake, customer appointment scheduling, accounts receivable management, and cash handling.
Role type
Team Lead Operations Office (Automotive Service)
Builds
Administrative workflows and customer service experiences for an automotive dealership
Domain
Automotive retail / Service operations
Deliverable
product features
Required skills
Order preparation, repair intake management, customer appointment scheduling, accounts receivable management, cash handling, team leadership, customer relationship building, operational KPI planning, business economics knowledge, organizational skills, time management, decision-making
Preferred skills
Leadership experience, automotive industry experience
Technologies
None stated
Responsibilities
Supervise administrative tasks, coordinate with service manager and service assistants, plan and review operational KPIs, build long-term customer relationships
Seniority
Mid-level, hands-on team lead