Werkstattleiter VW (m/w/d)
Core
Leading and coordinating workshop staff, ensuring service quality, and managing customer relations for Volkswagen vehicles.
Role type
Workshop Manager (IC)
Builds
Service operations for Volkswagen vehicles
Domain
Automotive / After-sales service
Required skills
Workshop management, team leadership, quality control, customer communication, legal compliance, employee development, apprenticeship mentoring
Preferred skills
Master craftsman qualification (Meister), experience with VW/Audi/Skoda brands
Technologies
N/A
Responsibilities
Coordinate workshop staff, monitor service quality and KPIs, handle customer inquiries, manage orders and invoices, ensure legal and warranty compliance, develop and mentor employees and apprentices
Seniority
Mid-level, hands-on IC