Mitarbeiter am Kundenempfang / Telefonist / Kundenbetreuer (
Core
Handle telephone and digital customer communication, route inquiries to appropriate contacts, and manage rental and replacement vehicle administration for an automotive dealership.
Role type
Customer service representative (automotive)
Builds
Customer service interactions and vehicle rental logistics
Domain
Automotive retail
Deliverable
client delivery
Required skills
telephone communication, digital customer communication, vehicle rental administration, MS Office, appointment scheduling
Preferred skills
customer-oriented approach, service-oriented approach, pleasant demeanor, strong communication skills
Technologies
MS Office, telephone systems, office software