NTT DATA Business Solutions Global Managed Services GmbH: SAP S/4 HANA Service Berater:in Logistik -
Core
SAP S/4HANA Service and Customer Service (CS) consultant supporting clients in implementing and optimizing service processes, including Service Cloud, FSAM, and S/4HANA transformations.
Role type
Senior SAP S/4HANA Service Consultant (Logistics/Service)
Builds
SAP S/4HANA Service solutions, Service Cloud implementations, and optimized service processes for mid-market and large enterprise clients.
Domain
Enterprise Software / SAP / Service Management
Required skills
SAP S/4HANA Service, SAP Customer Service (CS), SAP Service Cloud, SAP Customizing, Service process design, Project management, Customer relationship management
Preferred skills
SAP Field Service and Asset Management (FSAM), S/4HANA transformation experience, Presales activities
Technologies
SAP S/4HANA, SAP Service Cloud, SAP CS, SAP FSAM, AI tools
Responsibilities
Lead projects from conception to Go-Live for SAP S/4HANA Service and CS implementations; Analyze and design future-oriented service and maintenance processes; Support clients in transforming to SAP S/4HANA Service; Identify optimization and automation potentials using SAP and AI solutions; Develop customer relationships and support presales activities.
Seniority
Senior, hands-on IC
