Bürokaufmann/-frau
Core
Provide technical consultation, create cost estimates, manage vehicle intake for repairs, and handle vehicle handover and invoicing for customers.
Role type
Service Advisor (Automotive)
Builds
Repair services and additional services for vehicle owners
Domain
Automotive / After-sales service
Deliverable
client delivery
Required skills
Technical automotive training, experience in automotive customer service, sales ability, communication skills, Class B driver's license
Responsibilities
Customer consultation and technical advice, preparing cost estimates, managing vehicle intake for repairs, upselling additional services, vehicle handover and invoicing