Callcenteragent/in
Core
Sales representative in a retail telecom shop, providing in-person and phone-based sales and support for mobile, internet, TV, and digital solutions.
Role type
retail sales associate (telecom)
Builds
mobile plans, internet, TV, and digital solutions for A1 customers
Domain
telecommunications retail
Deliverable
product features
Required skills
sales, customer service, product knowledge, communication, digital mindset
Preferred skills
flexibility, helpfulness
Technologies
mobile devices, internet services, TV services, digital apps
Responsibilities
consult and sell directly in the A1 Shop and via phone, find the best solution for customers, support contract renewals and tariff changes, explain digital products and services, ensure a top customer experience
