Bürokaufmann/-frau
Core
Support the eCare Squad in developing data-driven customer communication solutions, translating business requirements into data use cases, and creating event-based trigger logics.
Role type
Junior data analyst / business intelligence intern
Builds
Data-driven customer communication campaigns and intelligent trigger logics
Domain
Telecommunications / Customer Experience / Data Analytics
Deliverable
dashboards & analysis
Required skills
SQL, data analysis, report creation, stakeholder communication
Preferred skills
Tableau, Power BI, event-based logic design, customer journey mapping
Technologies
SQL, Tableau, Power BI
Responsibilities
Translate complex business requirements into data-based use cases; Develop intelligent, event-based trigger logics along the customer journey; Analyze customer, transaction, and campaign data to create target groups and actionable recommendations; Create reports and dashboards to present complex data to stakeholders; Collaborate with Marketing, Sales, Product, and Data Engineering teams.
Seniority
Intern / Entry-level
