Bürokaufmann/-frau
Core
Managing existing customer relationships, creating and explaining billing statements, and closing contracts for electricity and broadband internet services.
Role type
Senior commercial office clerk (utilities)
Builds
Electricity and broadband internet billing statements and service contracts
Domain
Utilities (electricity and broadband)
Required skills
Customer relationship management, billing statement creation, contract closing, standardized onboarding processes, statistical analysis
Preferred skills
Experience with billing software, knowledge of BMD (billing management), local presence in KWG regional area
Responsibilities
Personal care of existing customers, creating billing statements, closing electricity and broadband contracts, executing standard switching and registration processes, participating in new product development and campaigns, creating statistics
Seniority
Senior, 5+ years experience