Speditionskaufmann/-frau
Core
Handling logistics, administrative, and sales support tasks for a shipping company, including order processing, customer inquiries, and sales of additional services.
Role type
Logistics operations specialist (shipping/forwarding)
Builds
Internal and external order processing workflows
Domain
Logistics / Shipping / Freight forwarding
Required skills
Order processing, customer service, sales support, reporting, project coordination, Microsoft Office (Word, Excel)
Preferred skills
Experience in the shipping industry, additional foreign languages
Responsibilities
Answering customer inquiries via phone or email, processing orders logistically and administratively, handling customer requests, selling additional services, monitoring orders and deadlines, creating customer-specific reports, supporting the sales team with new business introductions