Gewerbekundenberater/in
Core
Provide empathetic consultation and organization of funeral services for families, coordinating with suppliers, cemeteries, and authorities.
Role type
Customer service and sales specialist for funeral services
Builds
Funeral service packages and customer support
Domain
Funeral services / Death care
Deliverable
client delivery
Required skills
Empathy, social competence, organization, sales, solution-oriented thinking, working under pressure
Preferred skills
Charismatic presence, service orientation, independence
Responsibilities
Consult families on funeral matters, organize funerals by coordinating with partners and authorities, sell funeral services and create offers, contribute to customer service development