Third-Level-Supporter/in
Core
Providing third-level support for industrial automation products, analyzing feedback on product quality and usability, and identifying/resolving errors in machine processes and simulations.
Role type
Third-level support engineer (industrial automation)
Builds
Industrial automation solutions and motion technology systems
Domain
Industrial automation / Motion control
Required skills
Technical training in electronics/mechatronics, analytical thinking, organizational skills, complex technical communication, industrial automation knowledge, system-level understanding (software/hardware/application)
Preferred skills
Experience with motion control, drives, motors, commissioning, error diagnosis, function blocks, configuration, motion sequences, drive families
Technologies
Motion control systems, drive families, function blocks, simulation tools
Responsibilities
Independently handle product-related inquiries and remote support, analyze international feedback on product quality/usability, identify and fix errors in machine processes and simulations, collaborate closely with development teams on motion technology
Seniority
Entry-level with structured training program
