Bankkaufmann/-frau
Core
Sales and service support for banking customers, including online banking platform guidance, customer inquiries, and complaint handling.
Role type
Sales service representative (banking)
Builds
VKB Connect online banking platform, VKB Pay, mobile app
Domain
Banking / Financial Services
Deliverable
client delivery
Required skills
commercial training, financial knowledge, customer service, MS Office, communication
Preferred skills
sales experience, customer care experience, male applicants with completed civil or active military service
Responsibilities
cross-team service and sales support, appointment scheduling and management, active customer consultation on online banking platforms, handling general customer inquiries and complaints, customer data maintenance