First-Level-Supporter/in
Core
2nd-Level support and system testing of process visualization software (SPRECON-V460), including customer solution development, bug analysis, and test setup.
Role type
2nd-Level Support Engineer (SCADA/Process Visualization)
Builds
Process visualization software solutions and automated system tests
Domain
Industrial automation / SCADA systems
Required skills
C# programming, VB programming, Microsoft Add-In development, SCADA system knowledge, electrical network knowledge, structured problem-solving
Preferred skills
Product support experience, electrical engineering background, English communication
Responsibilities
Perform 2nd-level support and system tests for SPRECON-V460, develop solutions for customers, assist customers with error analysis and bug information preparation, document support cases via ticket system, create and maintain test setups, develop and execute system tests, build and enhance automated system tests