Arztsekretär/in
Core
Provide customer service and administrative support for the plasma donation process, including donor identification, education, and coordination.
Role type
Medical Assistant / Receptionist (Plasma Donation Center)
Builds
Plasma donation services for donors
Domain
Healthcare / Biopharmaceuticals
Deliverable
client delivery
Required skills
Medical assistant training, donor identification, patient education, venipuncture preparation, data documentation, pheresis machine operation, sample handling, device maintenance, cleaning and disinfection, appointment coordination, telephone communication
Preferred skills
Experience in nursing home, hospital, or private practice, first aid knowledge, computer literacy, empathy, stress resistance, quality awareness
Technologies
Pheresis machines, blood analysis devices, medical software
Responsibilities
Conduct donor identification and education, prepare for venipuncture, document donation and device data, operate and maintain pheresis and blood analysis equipment, handle and package blood samples, clean and disinfect materials, receive and send off donors, coordinate appointments, answer donor inquiries, perform general administrative tasks
Seniority
Entry-level to Mid-level, hands-on operational role