Mitarbeiter Kundenservice (m/w/d) Telefonische Kundenbetreuung & Backoffice
Hybrid
Core
First point of contact for patients and payers, handling inquiries via phone, email, and post, combined with back-office administrative tasks.
Role type
Customer service representative (hybrid contact/admin)
Builds
Customer support and billing operations for a medical services bank
Domain
Healthcare finance / Banking
Deliverable
client delivery
Required skills
telephone customer service, complaint handling, payment processing, credit inquiries, invoice management, Microsoft Office
Preferred skills
commercial vocational training, empathy, structured work, reliable communication