Teamleitung Call Center (m/w/d)
Core
Leading IT telemarketing projects and managing processes for a client in the IT sector.
Role type
Senior project manager (IT telemarketing)
Builds
IT telemarketing projects
Domain
IT / Telemarketing
Required skills
Project management, IT knowledge, Process optimization, Risk management, Stakeholder coordination, Documentation
Preferred skills
Experience in IT and telemarketing, Mobile work capability
Technologies
Project management tools
Responsibilities
Planning, steering, and monitoring of IT telemarketing projects; Coordinating project goals with clients and stakeholders; Ensuring on-time project delivery; Risk management; Collaborating with sales and IT departments; Creating project documentation and reports