MAC Sephora Counter Lead 37.5 hours
Core
Leading MAC counter operations to drive sales turnover and market share through consumer-focused service and retail standards.
Role type
Senior retail counter lead
Builds
Sales performance, brand image, and consumer loyalty at the MAC counter
Domain
Beauty retail
Deliverable
product features
Required skills
Sales driving, retail standards management, visual merchandising, stock management, customer service excellence, brand strategy execution, local marketing planning, competitor analysis, digital channel integration, health and safety compliance
Preferred skills
Commercial awareness, self-development, industry knowledge
Responsibilities
Maximizing sales through excellent service and retail standards, delivering brand strategy and local marketing initiatives, managing stock replenishment and visual merchandising, ensuring health and safety compliance, handling refunds and complaints, leveraging social media and digital tools, maintaining a zero consumer complaints mindset