Counter Manager Counter Manager
Core
Lead, coach, and develop a team of Sales Associates to achieve sales, customer service, and operational targets in a prestige beauty retail environment.
Role type
Store Manager (Retail)
Builds
Sales performance, customer relationships, and team capability within a single store.
Domain
Retail / Beauty Industry
Deliverable
product features
Required skills
Team leadership, business planning, customer relationship management, recruitment and retention, financial planning, resource management, strategic targeting, event management, coaching, conflict resolution, data analysis (Excel), autonomous work.
Preferred skills
Experience in strategic planning, ability to develop financial plans, computerized system proficiency.
Responsibilities
Recruit and retain customers through strategic targeting and in-store events; coach and develop Sales Associates; execute agile business plans; manage store operations and resources; handle difficult customer situations; model team qualities.