Sephora Edinburgh Assistant Manager Counter Lead
Core
Drive sales turnover and market share for beauty brands by leading counter operations, delivering brand strategy, and managing retail standards.
Role type
Senior retail counter lead (Assistant Manager)
Builds
Sales performance, brand image, and consumer loyalty for beauty brands
Domain
Retail / Beauty / Cosmetics
Deliverable
product features
Required skills
Sales driving, retail standards management, visual merchandising, stock management, customer service excellence, local marketing execution, competitor analysis, digital channel awareness, health & safety compliance
Preferred skills
Commercial reporting analysis, consumer recruitment strategy, event planning
Technologies
Digital tools, commercial reports
Responsibilities
Maximize sales through excellent service and retail standards; deliver brand strategy and local marketing initiatives; manage stock, replenishment, and visual merchandising; ensure health & safety and security policies are followed; handle refunds and complaints; maintain a zero consumer complaints mindset.