Global Production Support Engineer
Core
Provide first-line engineering support for live trading environments, diagnose incidents across application/OS/network/database layers, and build automation to improve reliability.
Role type
Senior IC production support engineer (trading systems)
Builds
Proprietary trading applications, automation, monitoring and operational tools
Domain
Financial services / High-frequency trading
Required skills
Python, Linux/Windows, SQL, distributed systems, networking (TCP/IP, DNS), logging/metrics/monitoring, source control, incident investigation, automation scripting
Preferred skills
None stated
Technologies
Python, PowerShell, Bash, ELK stack, Checkmk, Nagios, Splunk
Responsibilities
Provide first-line engineering support for live trading environments; Diagnose incidents across application, operating-system, network and database layers; Build and maintain automation, monitoring and operational tools; Configure, deploy and operate proprietary trading applications; Manage escalations and regional handoffs; Analyse incidents and drive corrective actions
Seniority
Mid-level, hands-on IC