Affiliate EAP Counsellor (Network Partnership)
Core
Provide high-quality mental health support to corporate employees via in-person, virtual, and telephonic modalities using evidence-based, short-term, solution-focused therapy.
Role type
Senior IC EAP Counsellor (Network Partner)
Builds
Clinical care sessions for corporate employees
Domain
Mental health / Workplace wellness
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Evidence-based therapy, crisis intervention, clinical documentation, compliance adherence, multi-modal delivery, ethical boundary management
Preferred skills
EAP service provider experience, short-term solution-focused therapeutic models, stress management, occupational burnout, relationship counseling, grief counseling
Technologies
Lyra Empower platform, official notice system
Responsibilities
Deliver multi-modal therapy (face-to-face, virtual, telephonic), complete case notes within 24 hours, verify client interactions via official notice system, identify high-risk cases and follow emergency SLAs, maintain strict non-solicitation and financial integrity policies
Seniority
Mid-Senior, hands-on IC