Claims Examiner - Auto PD
Core
Investigate, evaluate, and resolve commercial automobile claims involving property damage, salvage, and rental, acting as the primary point of contact for customers to direct the repair process.
Role type
Senior IC claims examiner (commercial auto property damage)
Builds
Resolved claims and coverage positions for commercial auto carriers
Domain
Insurance / Commercial Auto Claims
Deliverable
client delivery
Required skills
Commercial auto claims investigation, coverage analysis, negotiation with body shops, total loss evaluation, claims strategy execution, mentorship, reserve setting, regulatory compliance
Preferred skills
Commercial middle market customer experience, industry analysis, benchmarking
Technologies
Microsoft Excel, PowerPoint, Word
Responsibilities
Investigate and resolve commercial auto property damage claims; Identify and assess coverage issues and draft position letters; Coordinate vehicle inspections and manage rental/salvage; Document claims and make decisions per standards; Evaluate and handle claim payments; Mentor less-experienced professionals; Prepare reports for senior management.
Seniority
Mid-level, hands-on IC